ADVISING CARE PRIVACY POLICY
UPDATED FEBRUARY 19, 2025
Advising Care, LLC ("Advising Care," "we," or "us") wants you to understand how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information collected through our website at https://www.advisingcare.com/ (the "Website").
PERSONAL INFORMATION
"Personal Information" refers to information that identifies you as an individual or relates to an identifiable individual. The Website may collect Personal Information, including:
Name
Telephone number
Email address
Zip code
Information regarding senior care needs and preferences
Communication history with our advisors
Any additional details provided in forms or inquiries
Use of Personal Information
We and our service providers may use Personal Information for the following purposes:
Providing our advisory services
Connecting families with senior living options and care services
Facilitating communications with care providers
Personalizing recommendations based on user preferences
Customer support and communication
Responding to inquiries, service requests, and consultations
Sending administrative messages, including policy updates
Marketing and educational materials
Sending newsletters, promotions, or updates about senior care services
Offering personalized recommendations based on preferences
Providing content and resources to help with the care selection process
Business operations and improvement
Enhancing our services through user feedback and data analysis
Debugging, security monitoring, and fraud prevention
Conducting usage analytics to improve our platform
Compliance and legal obligations
Complying with applicable laws and regulations
Enforcing our Terms of Service
Protecting our rights, privacy, and safety, as well as that of our users
DISCLOSURE OF PERSONAL INFORMATION
We may disclose Personal Information in the following ways:
To our senior care partners and advisors: We share information with senior living communities, home care agencies, and independent advisors who help facilitate care placement.
To our service providers: We engage third-party vendors for functions such as website hosting, analytics, and customer support.
By user request: If you request that we share information with a particular community, provider, or advisor, we will facilitate that connection.
Legal obligations: We may disclose Personal Information to comply with legal requirements, protect against fraud, and ensure the security of our services.
OTHER INFORMATION WE COLLECT
We may collect additional information that does not directly identify you but helps us improve our services, such as:
Browser and device information: IP address, device type, operating system, and browser type
Cookies and tracking technologies: We use cookies to analyze site traffic, personalize experiences, and manage advertisements
Website usage data: Page views, clickstreams, and interaction patterns on our Website
If required by law, we will treat certain non-identifiable information as Personal Information.
SECURITY MEASURES
We implement reasonable security measures to protect Personal Information. However, no data transmission or storage system is completely secure. If you suspect unauthorized access to your data, please contact us immediately.
YOUR CHOICES & ACCESS
Marketing emails: You may opt out of receiving promotional emails by following the "unsubscribe" link in our emails.
Updating your information: To update or delete your information, please contact us at omer@advisingcare.
SMS messages: To stop receiving text messages, reply "STOP" to any Advising Care SMS.
THIRD-PARTY LINKS & SERVICES
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any Personal Information.
CHILDREN'S PRIVACY
Our services are intended for adults assisting with senior care decisions. We do not knowingly collect information from individuals under 13.
JURISDICTION
Our services are based in the United States and governed by U.S. laws. If you access our Website from outside the U.S., you do so at your own risk.
UPDATES TO THIS PRIVACY POLICY
This Privacy Policy may be updated periodically. Any changes will be posted on this page, with the effective date updated accordingly.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
Advising Care, LLC
Email: omer@advisingcare.com